Karan Grover
Zoho & WhatsApp Automation Expert
Karan Grover is 10xGrowth's in-house Zoho and WhatsApp Business specialist. He provides end-to-end implementation across the full Zoho ecosystem — from Zoho CRM and Zoho One to Books, Campaigns, Desk, and Analytics — helping businesses replace fragmented tools with one unified operating system.
On the WhatsApp side, Karan builds automation infrastructure that rivals what enterprise platforms like WATI power: broadcast campaigns, drip sequences, lead qualification bots, support automation, and transactional notification flows — all through the official WhatsApp Business API. His work helps businesses turn WhatsApp from a chat tool into a full revenue and retention channel.
Karan works closely with founders, ops leads, and sales heads to understand how their business actually runs, then designs and implements systems that fit — not generic templates that need constant workarounds. His goal is always a setup that the team can own and grow without depending on an external consultant for every change.
Areas of Expertise
Zoho CRM
Full Zoho CRM implementation — from pipeline design and custom modules to automation, scoring, and real-time dashboards that keep your sales team focused on closing.
Zoho One Suite
End-to-end deployment of the Zoho One ecosystem: Books, Campaigns, Desk, Projects, Analytics, and more — unified so your entire business runs on one connected platform.
WhatsApp Business Automation
WhatsApp Business API setup and automation workflows — from lead nurturing sequences and broadcast campaigns to support bots and transactional notifications, similar to what WATI.com powers.
Customer Engagement
Building the end-to-end customer engagement layer: omnichannel flows, lifecycle automation, and retention playbooks that keep customers active and spending.
Karan's Focus Areas
Explore how Karan implements Zoho, automates WhatsApp, and builds the operational backbone your business needs to scale.
Go deeper into Karan's approach to CRM, automation, and customer engagement — and how he helps companies stop running on spreadsheets and WhatsApp groups.