1. Who we are
10xGrowth operates the website at 10xgrowth.com and provides growth consulting, advisory, and community services. In this policy, “we”, “us”, and “10xGrowth” refer to the company and its team. “You” refers to anyone who visits our site, creates an account, contacts us, or engages our services.
2. Information we collect
Information you provide
- Account details — name, email, password (hashed), and any profile information you choose to add.
- Contact form and newsletter submissions — name, email, message content, and related context.
- Community posts — stories, ideas, jobs, problems, solutions, and other content you publish; associated media; comments, likes, and shares.
- AI Advisor chats — the messages you send to our AI Advisor and the responses you receive.
- Engagement records — workshop bookings, call requests, and communication with our team.
Information collected automatically
- Usage data — pages viewed, links clicked, session duration, referring URL.
- Device data — browser type, operating system, approximate location derived from IP, device identifiers.
- Cookies and similar technologies — used to keep you signed in, remember preferences, and measure traffic.
Information from third parties
If you sign in with Google or another OAuth provider, we receive your name, email, and profile image from that provider. We do not receive your password.
3. How we use your information
- Operate, maintain, and improve our websites and services.
- Authenticate you and keep your account secure.
- Respond to enquiries, deliver consulting engagements, and fulfil bookings.
- Send transactional emails (e.g. sign-in links, booking confirmations) and, if you opt in, newsletters.
- Understand how our community is used so we can improve it.
- Detect, prevent, and address fraud, abuse, and security issues.
- Comply with legal obligations.
4. Legal basis
Where applicable law requires a legal basis, we rely on one or more of: your consent, performance of a contract, our legitimate interests in running and improving our services, and compliance with legal obligations.
5. Sharing your information
We share information only in the limited cases described below:
- Service providers — hosting (Vercel), database and auth (Supabase), email delivery (Resend), analytics, and AI providers that power the AI Advisor. These vendors process data on our behalf under contractual terms.
- Public content — anything you publish to the community feed (posts, comments, profile) is visible to other users by design.
- Legal and safety — when required to comply with law, enforce our Terms, or protect the rights, property, or safety of our users or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to confidentiality.
We do not sell your personal information.
6. AI Advisor
Messages you send to our AI Advisor are processed by third-party large language model providers to generate responses. Do not share sensitive personal, financial, or confidential information through the AI Advisor. Chat history may be stored on your account so you can review past conversations.
7. Data retention
We keep your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account at any time.
8. Security
We use industry-standard safeguards including TLS encryption in transit, hashed passwords, and role-based database access. No system is perfectly secure; please use a strong, unique password and keep it confidential.
9. International transfers
Our infrastructure providers may process data outside your country of residence. Where required, we rely on appropriate safeguards for such transfers.
10. Your rights
Depending on where you live, you may have rights to access, correct, delete, export, or restrict processing of your personal information, and to object to certain uses. You can exercise most of these from your dashboard or by emailing us.
11. Children
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
12. Cookies
We use strictly necessary cookies for authentication and functional cookies to remember preferences. You can disable cookies in your browser, but some features may stop working.
13. Changes to this policy
We may update this policy from time to time. Material changes will be notified through the site or by email. Your continued use after changes take effect constitutes acceptance.
Contact
For questions about this document, email info@10xgrowth.com.
See also: Privacy Policy · Terms of Service